Frequently Asked Questions

Who can order from LFP Foodservice?

LFP Foodservice supplies professional-quality bakery, pastry and foodservice ingredients across the UK. Our range is available to bakeries, pâtisseries, restaurants, caterers, food manufacturers, trade customers and home bakers who want access to specialist ingredients and professional pack sizes.

Do I need a trade account to place an order?

No. Customers can place standard orders without a trade account. Approved trade customers may receive additional account features, agreed pricing or ordering arrangements.

How do I apply for a trade account?

Use the Trade Accounts page to complete the application form. We will review your business details and contact you regarding the next steps.

Do you sell to individuals as well as businesses?

Yes. Home bakers and other individual customers are welcome to order from LFP Foodservice. Some products are supplied in larger professional pack sizes, so please check the pack size and product information before ordering.

What are your delivery charges?

Standard delivery is £4.99. Express delivery is £6.99 where available.

Do you offer free delivery?

Yes. Orders over £200 qualify for free standard delivery.

How quickly will my order be dispatched?

Products offered for sale are intended to be available for prompt fulfilment. Actual dispatch times may depend on order size, product availability and delivery destination.

Do you offer pallet deliveries?

Yes. Larger foodservice orders and pallet quantities can be arranged. Delivery charges and lead times may differ from standard parcel delivery.

Can I order to more than one delivery address?

Yes. Trade customers with multiple locations can discuss account and delivery arrangements with LFP Foodservice.

Where can I find product specification sheets?

Where available, technical and specification sheets can be accessed directly from the relevant product page.

Where can I find allergen and technical information?

Product pages include available ingredients, allergen information, storage details, pack sizes and technical information. Please refer to the product specification sheet where provided.

Are prices shown including or excluding VAT?

VAT treatment will be shown at checkout and on relevant order documentation in accordance with the applicable product and UK tax rules.

What should I do if my order arrives damaged or incorrect?

Please contact LFP Foodservice as soon as reasonably possible with your order details and, where relevant, photographs of the packaging and goods.

Can I request a product or brand that is not currently listed?

Yes. If you are looking for a specialist professional ingredient or European brand that is not currently shown, please contact us and we will review whether it can be added to the range.